We used to use TurboTax. It was sort of OK, until it wasn't.
Now we use a local accounting firm. It doesn't cost a lot more and we have a much better experience. And when there's something weird about our situation, they don't get stuck, they figure it out.
Not to mention, a huge reason that filing our taxes is so f*ed up is, TurboTax. I am thrilled to be no longer supporting that.